Protecting Your Information Is Our Responsibility

Last Updated: January 2026

ac4444 ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") explains how ac4444 collects, uses, stores, and protects your personal information.

By accessing our website ac4444.cam or completing registration, you consent to the terms of this Privacy Policy. Please read this Policy carefully. If you do not agree with any part of this Policy, you are advised not to use our services.

This Privacy Policy applies together with ac4444's Terms and Conditions and Responsible Gaming policy. All three documents are an integral part of the agreement governing use of our platform.

ac4444 collects various types of personal information in order to provide its services. The main categories of information collected are described below:

2.1 Automatically Collected Information

When you browse the ac4444 platform, certain information is collected automatically. This includes:

• Session information collected through cookies and similar tracking technologies
• Page visits, click patterns, and user behaviour analysis
• Login time, duration of activity, and logout information
• Error reports and performance data

ac4444 uses your personal information only for specific and legitimate purposes. We do not collect or use unnecessary or excessive information.

3.1 Account Management

Your identity and contact information is used to complete the registration process, verify your identity (KYC — Know Your Customer), keep your account secure, and confirm login authentication.

3.2 Processing Financial Transactions

Your financial information is used to process your deposits (minimum ৳100) and withdrawals (minimum ৳800), manage bonuses, and prevent fraud.

3.3 Service Improvement

Analytical information is used to personalise your gaming experience, improve platform performance, plan new features, and resolve technical issues.

3.4 Security and Compliance

Necessary information is used to comply with Anti-Money Laundering (AML) regulations, prevent access by minors (under 21), ensure account security, and detect suspicious activity.

3.5 Communication and Support

Your contact information is used to resolve your issues through 24/7 live chat, send important account notifications, and communicate by email when needed.

ac4444 follows a strict privacy policy. We may share your information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Only the minimum information necessary to carry out the service is shared with payment processors (bKash, Nagad, Rocket, Upay, banks), technology service providers, cybersecurity providers, and game software providers. These partners are also bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, legitimate requests from investigative authorities, or applicable laws. In such cases we provide only the minimum information legally required.

4.3 Fraud and Abuse Prevention

Limited information may be shared with industry security networks to detect unlawful activity such as creating multiple accounts, bonus abuse, or money laundering.

4.4 Business Restructuring

In the event of a change of ownership, merger, or acquisition of ac4444, user information may be transferred to the new entity. We will notify users in advance if such a change occurs.

Except in the circumstances described above, ac4444 never sells, rents, or uses your information for third-party marketing purposes.

Cookies and similar technologies are used on the ac4444 website. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website — maintaining login sessions, validating security tokens, and saving your preferences. Disabling them will prevent the site from working properly.

5.2 Analytical Cookies

These cookies help us understand how users use the site — which pages are visited most, how much time is spent, and so on. This information is completely anonymous and is used for service improvement.

5.3 Cookie Controls

You can reject or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

ac4444 has put in place industry-standard technical and administrative measures to ensure the security of your information. Our security infrastructure is regularly assessed and updated.

ac4444 retains your information for a limited period and, once that period has passed, securely deletes or anonymises it. Retention periods are as follows:

• Account information: For as long as the account is active and for a minimum of 5 years after it is closed (as required by law).
• Financial transaction records: 5 to 7 years from the date of the last transaction, for tax and audit purposes.
• KYC verification documents: Up to 5 years after the account is closed.
• Support chat history: 2 years from the date of last contact.
• Log files and technical information: A maximum of 1 year.
• Marketing preferences and communications: Until consent is withdrawn or up to 3 years after last contact.

The above periods may be extended to handle legal claims, resolve disputes, or comply with regulations. Once the period expires, information is securely destroyed or fully anonymised.

As a user of ac4444, you have a number of rights regarding your personal information. To exercise these rights, contact us at [email protected].

After receiving a request to exercise a right, ac4444 will respond within a maximum of 30 business days. For complex requests this period may be extended by a further 60 days, in which case you will be informed.

The ac4444 platform is for people aged 21 or over only. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected by mistake, that account is closed immediately and the relevant information is deleted.

If you believe a minor has opened an account on our platform, please notify us at [email protected]. For more details, visit our Responsible Gaming page.

ac4444 works with certain technology service providers that may be based in different countries in order to deliver its services. If your information is processed outside Bangladesh, we ensure that such transfers are conducted under appropriate safeguards.

For international data transfers, we are committed to complying with applicable data protection laws and to including appropriate data protection provisions in third-party agreements.

The ac4444 platform integrates services from game software providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) and payment gateways (bKash, Nagad, Rocket, Upay).

These third-party services are governed by their own privacy policies, over which ac4444 has no control. We share with these services only the minimum information necessary to carry out the service.

You should look into the data collection practices of these third parties yourself. ac4444 is not responsible for the privacy practices of third parties.

ac4444 may update this Privacy Policy from time to time — due to changes in law, technological developments, or expansion of services. When significant changes are made to the Policy, we will:

• Update the "Last Updated" date at the top of the page;
• Notify registered users by email or through a notice on the platform;
• Obtain fresh consent where required, depending on the nature of the changes.

Continued use of the platform after an update will be taken as your agreement to the new policy. We therefore ask that you re-read this Policy from time to time.

If you have any questions or concerns about this Privacy Policy, or wish to submit a request to exercise your rights, please contact us:

Before responding to a privacy-related request, we may verify your identity. This is necessary for security purposes, to ensure that only the rightful account holder can access or modify their own information.